Terms of service

OVERVIEW
Welcome to ZeroPlay! The terms "we," "us," and "our" refer to ZeroPlay. ZeroPlay operates this shop and website, including all associated information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). ZeroPlay is operated on Shopify, allowing us to provide you with the services.
The following terms and conditions, as well as all policies mentioned herein (these "Terms and Conditions" or "Conditions"), describe your rights and obligations when using the services.
Please read these Terms and Conditions carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.
By visiting or using our services or interacting with our services, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree to these Terms and Conditions or the Privacy Policy, you should not use or access our services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms and Conditions, you confirm that you are at least of legal age in the state or province of your residence and have given us your consent for your minor dependents to use the services on devices that you own, purchase, or manage.
For the use of the services, including accessing or browsing our online shops or purchasing the products and services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You assure that all information you provide in our shops is accurate, up-to-date, and complete, and that you have all the necessary rights to provide this information.
You bear sole responsibility for the security of your login credentials and for all activities in your account. You may not transfer, sell, assign, or license your account to third parties.
SECTION 2 – OUR PRODUCTS
We have made every effort to accurately present our products and services in our online shops. Please note, however, that the colors or appearance of the products may differ from the representation on your screen, depending on the type of device you use to access the shop, as well as the settings and configuration of your device.
We do not guaranty that the appearance or quality of the products or services you purchase will meet your expectations or match the images or representations in our online shops.
All product descriptions may be changed at any time and without prior notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you are making a purchase offer. ZeroPlay reserves the right to accept or reject your order at its discretion for any reason. Your order is only accepted when ZeroPlay confirms the acceptance. We must receive and process your payment before your order can be accepted. Please review your order carefully before submitting it, as ZeroPlay may not be able to accommodate cancelation requests after the order has been accepted. If we do not accept, change, or cancel an order, we will try to notify you using the email address, billing address, and/or phone number provided with the order.
The return or exchange of your purchases is subject exclusively to the provisions of our right of withdrawal. You assure and guaranty that your purchases are intended for your personal use or for use in your household and not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions may change without prior notice. The price charged for a product or service is the price valid at the time the order is placed and is listed in the email with your order confirmation. Unless expressly stated otherwise, the prices indicated do not include taxes, shipping costs, handling fees, customs duties, or import charges.
The prices listed in our online shops may differ from the prices in our physical stores or in online shops and other stores operated by third parties. We may offer promotions related to our services from time to time that can affect pricing and for which separate terms and conditions apply. In the event of a conflict between the terms of a promotion and these terms, the terms of the promotion shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our shops. You agree to promptly update your account information and other data, including your email address and the numbers and expiration dates of credit cards, so that we can complete your transactions and contact you if necessary.
You represent and warrant that (i) the credit card information you provide is true, accurate, and complete, (ii) you are duly authorized to use this credit card for the purchase, (iii) the charges you incur will be honored by your credit card company, and (iv) you will pay the charges you incur at the prices indicated, including shipping and handling fees and any applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are merely estimates and not guaranteed. We take no responsibility for delays caused by shipping service providers, customs clearance, or events beyond our control. As soon as we hand over the goods to the shipping service provider, ownership and the risk of loss transfer to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our services, including but not limited to all trademarks, brands, texts, advertisements, images, graphics, product reviews, videos, and audio files, as well as their design, selection, and arrangement, are the property of ZeroPlay, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These terms allow you to use the services solely for your personal, non-commercial use. Without our prior written consent, you may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, transmit, or create derivative works of any materials on the services. Unless expressly provided otherwise herein, nothing in these terms grants you a license or other rights under any patent, trademark, copyright, or other intellectual property of ZeroPlay, Shopify, or any third party, or can be construed as a grant of a license or other rights. Unauthorized use of the services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by ZeroPlay.
The names, logos, product and service names, designs, and slogans of ZeroPlay are trademarks of ZeroPlay or its affiliates or licensors. You may not use these trademarks without the prior written consent of ZeroPlay. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the services are trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS
You may gain access to customer tools offered by third parties as part of the services. We do not monitor these tools and have no control or influence over them.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions and without any endorsement. We assume no liability for any damages arising from the use of optional third-party tools or related to them.
Any use of the optional tools offered on the website by you is done solely at your own risk and discretion. You should therefore familiarize yourself with and accept the terms of use of the respective third-party tools.
We may also offer new features through the services in the future (including the release of new tools and resources). Such new features are also considered part of the services and are subject to these terms and conditions.
SECTION 8 – EXTERNAL LINKS
The services may contain materials and hyperlinks to websites that are provided or operated by third parties (including embedded third-party features). We are not responsible for reviewing or evaluating the content or accuracy of materials or websites provided by third parties that you access. If you leave the services to access these materials or third-party websites, you do so at your own risk.
We are not liable for any damages related to your access to external websites or your purchase or use of products, services, resources, or content on external websites. Please carefully review the policies and procedures of the third party and ensure that you understand them before conducting a transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the respective third-party provider.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
ZeroPlay is operated on Shopify, allowing us to provide you with the services. All sales and purchases you make in our shop are conducted directly with ZeroPlay. By using the services, you confirm that Shopify is not responsible for any aspects of sales between you and ZeroPlay, including any injuries, damages, or losses resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or in connection with your purchases and transactions with ZeroPlay.
SECTION 10 – PRIVACY POLICY
All personal data that we collect through the services is subject to our privacy policy, which can be viewed here, and certain personal data may be subject to Shopify's privacy policy, which can be viewed here. By using the services, you confirm that you have read these privacy policies.
Since the services are hosted by Shopify, Shopify collects and processes personal data regarding your access to and use of the services in order to provide and improve the services for you. Data that you transmit to the services will be transferred and shared with Shopify as well as with third parties who may be located in a country other than your residence, in order to provide you with services. For more information on how we, Shopify, and our partners use your personal data, please refer to our privacy policy.
SECTION 11 – FEEDBACK
If you send, upload, publish, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display this Feedback in any media for any purpose, including for commercial purposes. For example, we may use our rights under this license to operate, provide, evaluate, expand, improve, and promote the services, as well as to fulfilll our obligations and exercise our rights under the General Terms and Conditions.
You also represent that: (i) you own or have all necessary rights to any feedback; (ii) you have disclosed any compensation or incentives received in connection with providing your feedback; and (iii) your feedback complies with these terms. We are and remain under no obligation to (1) treat your feedback as confidential; (2) pay you compensation for your feedback; or (3) respond to your feedback.
We may monitor, edit, or remove feedback that we, in our sole discretion, deem unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms and Conditions, but we are not obligated to do so.
You agree that your feedback will not infringe on the rights of any third party. This also includes copyright, trademark, privacy, personality, or other individual or property rights. Furthermore, you agree that your feedback will not contain any defamatory or otherwise unlawful, abusive, or obscene statements, or contain any computer viruses or other malware that could in any way affect the operation of the services or any associated website. You are not permitted to use a false email address, impersonate any person, or mislead us or third parties in any way regarding the origin of the feedback. You bear sole responsibility for any feedback you provide and for its accuracy. We assume no responsibility or liability for feedback published by you or third parties.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on or in the services may contain typographical errors, inaccuracies, or omissions that relate to product descriptions, prices, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct errors, inaccuracies, or omissions at any time and without prior notice, and to change or update information or cancel orders if information is inaccurate at any time (including after you have submitted your order).
SECTION 13 – PROHIBITED USES
You may only use the services for lawful purposes. You may not access or use the services directly or indirectly for the following purposes: (a) for unlawful or malicious purposes; (b) to violate international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe or violate our intellectual property rights or the intellectual property rights of third parties; (d) to harass, abuse, insult, harm, defame, slander, belittle, intimidate, or harm our employees or other persons; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or reuse material that does not comply with these terms; (g) to send or cause the sending of advertising or promotional material, including junk mail, chain letters, spam, or similar unwanted messages; (h) to impersonate or attempt to impersonate another natural or legal person; or (i) to otherwise engage in behavior that restricts or inhibits the use or enjoyment of the services by others or that may harm ZeroPlay, Shopify, or the users of the services or expose them to liability in our opinion.
Furthermore, you agree to refrain from the following: (a) Uploading or transmitting viruses or other types of malicious code that should be used or exist in a certain way.
SECTION 16 – DISCLAIMER OF WARRANTIES
The information provided on or through the services is for general informational purposes only. We make no guaranties regarding the accuracy, completeness, or usefulness of this information. Any reliance on such information is solely at your own risk. We disclaim any liability and responsibility arising from your or other visitors' reliance on such materials or by third parties who become aware of their content.
UNLESS EXPRESSLY STATED BY ZeroPlay, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES, GUARANTIES, OR CONDITIONS, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. WE DO NOT GUARANTY, INSURE, OR WARRANT THAT YOU WILL BE ABLE TO USE THE SERVICES WITHOUT INTERRUPTION, IN A TIMELY MANNER, SAFELY, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR PROHIBIT THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
SECTION 17 – LIMITATION OF LIABILITY TO THE FULLEST EXTENT PERMITTED BY LAW ZeroPlay, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS OR THOSE AFFILIATED WITH SHOPIFY AND ITS AFFILIATES SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY KIND OF INJURY, LOSS, CLAIM, OR DIRECT, INDIRECT, INCIDENTAL, OR SPECIAL DAMAGES, PUNITIVE DAMAGES, CONSEQUENTIAL DAMAGES, OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF SAVINGS, DATA LOSS, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER OR NOT SUCH DAMAGES ARE CLAIMED TO ARISE FROM CONTRACT, TORT (INCLUDING NEGLIGENCE), OR STRICT LIABILITY, ARISING OUT OF YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR A PRODUCT, INCLUDING, BUT NOT LIMITED TO, ERRORS AND OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND ARISING FROM THE USE OF THE SERVICES OR CONTENT (OR PRODUCTS) PUBLISHED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless ZeroPlay, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from all losses, damages, liabilities, or claims, including reasonable attorney's fees, that are due to or arise in connection with (1) your breach of these Terms of Service or the documents incorporated by reference herein, (2) your violation of applicable law or the rights of any third party, or (3) your access to and use of the Services.
We will inform you of any indemnifiable claim, provided that you are not released from your obligations due to a delayed notification, unless you suffer significant disadvantage as a result. We can control the defense and settlement of such a claim at your expense, including the choice of lawyer, but we will not settle a claim requiring non-monetary obligations from you without your consent (which shall not be unreasonably withheld). You cooperate in the defense against compensation claims, including by providing relevant documents.
SECTION 19 – SEVERABILITY CLAUSE
If any provision of these General Terms and Conditions is found to be unlawful, invalid, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable part shall be deemed severed from these General Terms and Conditions. The validity and enforceability of the remaining provisions shall not be affected by such a determination.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
These Terms and Conditions, together with any policies or operating rules that we publish on this website or regarding the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service. They replace all prior or contemporaneous agreements, communications, and proposals between you and us, whether oral or written (this also applies, among other things, to previous versions of the Terms and Conditions).
Any ambiguities in the interpretation of these General Terms and Conditions shall not be construed against the party that drafted this document.
SECTION 21 – ASSIGNMENT
Without our prior written consent, you may not delegate, assign, or transfer this contract or your rights and obligations under these terms; any such attempt is null and void. We can assign, transfer, or delegate these terms and our rights and obligations to you without your consent or notification.
SECTION 22 – APPLICABLE LAW
These General Terms and Conditions, as well as all separate agreements under which we provide you with services, are subject to the jurisdiction of the federal and state or territorial courts at the seat of ZeroPlay and are to be interpreted accordingly. You and ZeroPlay agree to the local and personal jurisdiction of these courts.
SECTION 23 – HEADINGS
The headings used in this agreement are for convenience only and do not limit or otherwise affect these terms.
SECTION 24 – CHANGES TO THE GENERAL TERMS AND CONDITIONS
The most current version of the General Terms and Conditions is always available on this page.
We reserve the right to update, modify, or replace parts of these Terms and Conditions at our discretion by posting updates and changes on our website. It is your responsibility to regularly check our website for changes. We will inform you in accordance with applicable law about all material changes to these terms, and these changes will take effect on the date specified in the notice. By continuing to use the services or access them after the publication of changes to these General Terms and Conditions, you agree to these changes.
SECTION 25 – CONTACT INFORMATION
For questions regarding the General Terms and Conditions, please send an email to info@zeroplay.eu.
Our contact details can be found below:
ZeroPlay
info@zeroplay.eu
Jannik Parsche
Bürgermeister-Horstmann-Straße 14
34281 Gudensberg
Germany
+49 151 42387300
DE463667642